Amazon is an internet-based technology company that specializes in e-commerce, online publishing, web services, and logistics. Its founder, Jeff Bezos, opened its headquarters in Seattle, Washington, USA in 1994.
According to Britannica, Amazon's website fields much of the world's website traffic through its gigantic network of distributed servers worldwide. Its proprietary AWS cloud-based computing platform is just one of the many products and services it uses to power its global business model.
Amazon started out selling books and is now one of the world's leading book publishers, retailers, and e-commerce sellers of digital media using its Amazon store and Kindle reading devices.
Amazon is a technology company that sells consumer products among its vast offerings of products and services, which include worldwide logistics and cloud computing services for small, medium, and enterprise-sized businesses.
It also operates the Amazon Associates affiliate program, which generates third-party revenue for e-commerce retailers and associates who publish content on third-party websites.
Amazon went public with its first initial public offering in May 1997. Its current stock price places them among the ranks of top-performing international technology and service brands like Apple, Microsoft, and Google.
Amazon Web Services is a cloud-based platform that offers computing power and web space for online retailers and brands. Top US brands like Netflix rely on Amazon's S3 and EC2 services for delivering content to millions of subscribers on their streaming platform.
Automated fulfillment services for fulfillment by Amazon started in 2006. Since then, Amazon has become one of the world's leading logistics solutions providers.
Amazon's most recent mergers and acquisitions include gaining the health-based supermarket chain Whole Foods Market in 2017 and the i-Robot company we know for its self-vacuuming Roomba devices.
Statista reports Amazon's net sales revenue at $469.8bn USD in 2021. Economic experts estimate Amazon's brand value at around 705.65bn USD.
Amazon is a retail e-commerce giant that has customers around the globe. While over half of its online store sales originate in the United States, Amazon also has loyal customers who shop with the online e-commerce leader from Amazon Prime has over two hundred million active monthly subscribers worldwide. Loyal Prime customers shop online with Amazon at least once and sometimes more than twice monthly. Amazon is one of the US-based companies with the highest overall customer satisfaction ratings of American companies nationwide.
Their Average Customer Satisfaction Index (ACSI) is a nationwide measure that shows how satisfied customers are with the service they get from US brands. They provide customer satisfaction index ratings for public and private US brands. Amazon's most recent ACSI rating.
With headquarters in Seattle and over 100 million customers worldwide, Amazon is the world's largest online retailer. It also offers AWS cloud services to its vast clientele in a wide variety of disciplines including e-commerce, technology, artificial intelligence, and finance.
Amazon sellers on the e-commerce marketplace platform benefit from selling their products and services to a ready-made base of built-in customers around the world. Sellers join the platform by paying a nominal monthly fee and listing their products to customers shopping Amazon online.
Sellers who join the platform and make a high number of sales can list their products on Amazon's Best Sellers page, which features short-term lightning deals and offers Amazon shoppers 7-Day deal discounts on their favorite products and services.
Along with being an e-commerce giant, cloud-services provider, and top logistics provider, Amazon makes it possible for first-party and third-party sellers to market their products and services to their expansive customer base inside Amazon, and on third-party websites outside of the platform.
This means that ads for popular products and services being sold on Amazon show up on other popular websites and extend the potential reach of sellers on the marketplace.
Amazon sellers can advertise to millions of customers they wouldn't normally reach in countries around the world. They can also partner with Amazon fulfillment services. When sellers partner with FBA, they can pack, ship, and deliver their orders to countries around the world.
Subscribing to FBA services connects Amazon sellers to international buyers and Amazon takes over the customer service and secure delivery of packages overseas. Amazon fulfillment services ship and mail packages to distributed fulfillment centers worldwide using Amazon's proprietary network of airplanes, cargo ships, and ground-based delivery vehicles.