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SmartScout Glossary
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Incoterms

Incoterms

What is Incoterms on Amazon?

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INCOTERMS® are international rules that provide a framework for sellers and buyers to assess tasks, costs, and risks associated with exporting transactions. Incoterms facilitate transparency of information about export activities and help ensure consistent treatment by both parties in negotiations regarding shipping terms.The most commonly used Incoterms are the UPS®, FOB®, CIF®, and DDP® terms. Other popular Incoterms include GSO®, CFR®, EXW(), NFO™, PBC™, and similar terms. 

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When Does Amazon Apply Incoterms to An Order?

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The INCOTERMS terms generally apply to an order when the seller has expressly agreed to use them in advance of the export transaction. However, some Incoterms – such as FOB and CIF – may be used even if the seller has not explicitly agreed to use them.

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How do I know if I am buying under one of these Incoterms?

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If you are buying an item that is subject to one of the INCOTERMS terms, it will be listed as such in the product’s details. For example, if you are buying an item that is being shipped “FOB” (free on board), then the seller has expressly agreed to use the FOB term in your transaction.

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How Do Amazon Sellers Know What Incoterms Apply to Them?

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To find out what shipping options are available to you, you can use the Incoterms search tool on the Amazon website. The search tool allows you to enter specific details about your order (such as product name, brand, and SKU), and it will return a list of potential shipping options that are applicable to your order.

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What is an Incoterms search tool?

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An Incoterms search tool is a web-based tool that allows you to find specific shipping terms that are applicable to your order. The incoterms search tool on the Amazon website is one example of such a tool.

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1. The INCOTERMS® apply to any export transaction, including sales and purchases on the Amazon Marketplace, as well as purchases made through the Amazon Services LLC or Amazon EU Sarl websites.

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2. The UPS®, FOB®, CIF®, and DDP® terms are the most commonly used Incoterms on the Amazon Marketplace; these terms specify where goods will be shipped from (UPS), where payment will be received (FOB), what type of shipment receipts should be issued (CIF), and what the terms of delivery are (DDP).

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3. Other Incoterms that may be used on the Amazon Marketplace include FCA®, CPT®, THC®, P.O.D., and APL®. However, not all sellers adhere to these specific shipping terms; it is important to review product details to determine which INCOTERMS apply to your purchase.

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Who can I contact at Amazon to ask questions about incoterms for Amazon Sellers?

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Sellers who have questions about how to understand Incoterm and shipping options should contact Amazon for support or visit their Seller Central dashboard to find links to more seller resources that can help answer related questions.  

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How to Get Help From Amazon Seller Support 

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Amazon offers a variety of support options for sellers. If you’re a seller on the Amazon Marketplace, click the “Help” link in the upper right corner of your Account page. Otherwise, if you’re not a seller but have questions about buying products from someone who is, click Contact Seller Support to reach out to an Amazon representative who can help answer your question or provide guidance for using the marketplace.

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How can I become an Amazon Seller?

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To become an Amazon Seller, you’ll need a valid seller account and complete the required registration process. Once registered, you can start selling products by listing items in your inventory and setting up shipping methods.

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Does it cost money to sell products on Amazon?

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No, it doesn’t cost money to become an Amazon Seller. However, listing fees, marketing costs, and other associated expenses can add up over time. It’s important to carefully consider these costs before starting a selling business on the Amazon Marketplace.

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What expenses are Amazon Sellers required to pay?

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Amazon Sellers are required to pay listing fees and other associated expenses, including freight charges, processing and packing fees, taxes, and shipping. These costs can vary depending on the item you’re selling. You should review product details to determine these costs before beginning your Amazon Seller journey.

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